Mazda CX-5 Reliability Guide: Longevity and Maintenance Tips

Since its debut in 2012, the Mazda CX-5 has risen to prominence in the fiercely competitive compact SUV market. It presents a captivating blend of sleek aesthetics, responsive handling, and practical functionality. The CX-5’s appeal extends beyond its eye-catching design and exhilarating performance; it has also built a reputation for reliability and longevity. 

This comprehensive guide will shed light on the Mazda CX-5’s reliability, performance ratings, the engineering factors that contribute to its dependability, and real-world ownership experiences. We’ll explore common issues you may encounter, break down maintenance costs, and provide actionable strategies to maximize your CX-5’s lifespan.

Reliability Ratings and Data

Data and ratings from reputable sources serve as a vital reference point when evaluating a vehicle’s reliability. Let’s explore authoritative industry voices to see how they rate the Mazda CX-5.

J.D. Power

J.D. Power, a global leader in consumer insights and data analytics, has consistently awarded the Mazda CX-5 above-average reliability scores. In recent years, the CX-5 has typically earned ratings of 80-85 out of 100, placing it firmly in the Great category for reliability. This score is based on the company’s Vehicle Dependability Study, which surveys over 30,000 vehicle owners who have owned their cars for three years. This study assesses mechanical quality, exterior and interior design, and overall vehicle performance to determine long-term reliability. Here’s an overview of the CX-5’s ratings over the past few years:

• 2019 model: 81/100.
• 2022 model: 82/100.
• 2023 model: 82/100.

Consumer Reports

Another highly respected source of vehicle reliability ratings is Consumer Reports, an independent, nonprofit organization that conducts extensive research and testing on a wide range of products to help consumers make informed decisions. In the case of the Mazda CX-5, Consumer Reports has consistently given it high reliability scores since 2013. In most years, it has received either a 4 or 5 out of 5 on its reliability scale. This speaks volumes about its consistent performance and durability.

RepairPal

RepairPal, a popular automotive website that provides repair estimates based on location and vehicle make and model, gives the Mazda CX-5 a 4, or 4.5 out of 5 stars for reliability in most years. This is based on the frequency and severity of repairs reported by owners, as well as average repair costs. Key RepairPal statistics for the 2023 CX-5, for example, include the following:

• Average annual repair costs: $447.
• Unscheduled repair frequency: 0.28 times per year.
• Severe repair probability: 8%.

Factors Influencing Reliability

Let’s take a closer look at some key factors that make the Mazda CX-5 such a reliable vehicle.

Engineering and Design

Mazda employs high-precision techniques, including advanced robotics and stringent quality control measures, to ensure production consistency. High-quality materials, particularly in critical components, contribute to the vehicle’s durability. The company has invested heavily in improving its manufacturing processes and overall build quality, enhancing the car’s reliability.

SKYACTIV Technology

Mazda’s innovative SKYACTIV technology has been a game-changer in terms of reliability and performance. It integrates lightweight, high-strength materials into vehicle components to enhance efficiency and durability. It employs advanced engineering techniques to optimize engine performance and fuel economy while lowering emissions. With SKYACTIV, Mazda balances power and efficiency to increase the reliability of its vehicles.

Continuous Improvement Approach

Mazda embraces the Japanese principle of Kaizen, or continuous improvement. Each model year often features small but meaningful refinements based on customer feedback and internal quality assessments. Issues identified in earlier models are typically addressed in subsequent production runs or model years, contributing to the CX-5’s evolving reliability. 

Longevity and Ownership Experience

The longevity of a Mazda CX-5 largely depends on how well it’s maintained. With proper care, they can last over 150,000 miles, with some exceeding 200,000 miles. Both the naturally aspirated and turbocharged engines demonstrate good durability, and the six-speed automatic transmission is known for its reliability and smooth operation even at high mileage. 

Reviews show high satisfaction with the CX-5’s driving dynamics, comfort, and interior durability. The vehicle’s responsive handling and comfortable ride quality tend to hold up well over time, while the interior materials show good resistance to wear and tear. Fuel efficiency remains consistent with original estimates, and technology features often stay relevant and functional for years. 

Common Issues and Maintenance Costs 

Although the Mazda CX-5 is generally reliable, it has experienced some minor issues. These include broken liftgate struts on 2013-2016 models, headlamp assembly gasket issues on 2016 models, and rare instances of sunroof shattering across different model years. There have also been reports of issues with the infotainment system, while older models have occasionally shown premature brake wear. These problems are relatively infrequent and don’t significantly impact the vehicle’s overall dependability.

According to RepairPal, the average annual maintenance cost for a Mazda CX-5 is $447, which is lower than the $573 average for compact SUVs. This lower cost reflects the vehicle’s inherent robustness. Specific repairs, such as fixing liftgate struts, can cost between $200 and $400, and replacing a sunroof can range from $1,000 to $2,000. Despite these potential expenses, the CX-5’s maintenance costs remain competitive within its class, contributing to its reputation for value and reliability. 

Tips for Extending Vehicle Life Span

Although the Mazda CX-5 is a reliable vehicle, you should perform regular maintenance and properly care for your car to help ensure its longevity. Here are some tips for extending your Mazda CX-5’s life span:

• Follow the maintenance schedule recommended in your owner’s manual.
• Regularly check and change engine oil and other fluids as needed.
• Avoid overloading the car and aggressive driving, as both can strain the engine and transmission.
• Address any issues promptly before they become more significant problems that can affect reliability. 

Test-Drive the Mazda CX-5 at John Kennedy Mazda Conshohocken

Experience the thrilling Mazda CX-5 for sale at John Kennedy Mazda Conshohocken. Our dealership offers both new and pre-owned models, ensuring that you find the perfect fit for your lifestyle and budget. Whether you’re looking for a reliable daily driver or a family-friendly SUV, the Mazda CX-5 delivers. Contact us today to schedule a test drive in Conshohocken, Pennsylvania, and discover what makes the CX-5 stand out in terms of reliability and overall ownership experience.

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